This process went perfect with Elaine! Very prompt, knowledgeable, positive, patient, and expectation exceeding customer service. I had an engagement ring custom made by her and I must say I was nervous about ordering online in general; may not get what you expected. But this whole interaction gives hope. Came out better than expected, and I was treated great. Feel I got extremely great value out of this purchase as well. And she said YES! So happy with the experience.
Steven Weber Jr.