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Free Shipping for all USA Orders

Shipping

Most of our items are made to order and will require 5-10 business days to create. We ship out items as soon as they ready. If you need the piece sooner, please contact us at info@luxinelle-usa.com. We will do our very best to accommodate your needs. 

Returns & Exchanges: Our return policy is simple. Jewelry items may be returned but will incur a 10% restocking fee. The restocking fee is waived for exchanges. If you are not ready to make another purchase, we will issue a store credit that is valid for 3 years. If the return is a result of our error, the restocking fee will not apply.

Unfortunately custom orders are not returnable but we will make every attempt to work with you. 

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